Ready Made Pieces
As these pieces are already made they will be shipped as soon as possible (usually within 2-3 days). 

Made to Order
Due to the nature of made to order products there is a turnaround time of up to two weeks plus shipping time.

Personalised/Customised Pieces
Due to the nature of personalised and customised pieces these have a turnaround time of up to two weeks as they are made to order. Plus shipping time.

Shipping
Shipping is Australia wide and is calculated at checkout. Items are sent through Australian Post.

Currently we do not ship internationally. 

Note: Due to Covid19 shipping may take longer than expected.


Returns
At Ephemeral Designs we take pride in our pieces and will happily refund you in the case of a faulty item. 

However, we do not offer returns due to 'change of mind' or items that do not fit so please thoroughly check your orders and if applicable, any measurements provided in the product details before finalising payment.

Please get in touch via our contact page within 7 days of delivery if there are issues or you have received a faulty item.

If you have any further questions or there is anything I can possibly help you with don't hesitate to contact me!